Key Service Highlights
Convenient Access Options
Customer can order for service at doorstep either through android app or by calling customer helpline.. They can also drop into the nearest store and avail any of the services
Best of Technology Available
Purple uses exclusive Silent Steam Ironing technology in all its stores which has Auto Temperature Sensing Technology which ensure Zero Garment Damage due to overheating of the Soleplate
Simple and easy to understand Pricing for complete transparency and uniformity
Purple provides an organized livelihood platform for many families enabling people to earn for their family with dignity & self-respect. Purple has also helped create new Entrepreneurs/Upgrade existing Dhobis by Partnering with them to set up a Purple Steam Iron Store in the neighborhood.
Steam Iron Process – Doorstep Pick Up
Keep your Washed Clothes to be pressed ready and Request for a Pick Up
Purple picks up Washed Clothes for Steam Ironing using customized Pick Up Bags from the Customer and provide Customer with an SMS Acknowlegement
Garments are Steam Pressed and packed in the Customized Delivery Bag
Purple schedules an appointment with the Customer and Fresh Steam Pressed Garments are delivered
Laundry Process – Doorstep Pick Up
Garments are picked up customer receives acknowledgement through an SMS
Garments are tagged to avoid any as loss of garments
Garments are sorted by fabric, stain or colour
Some garments undergo pre-wash treatment for tough stains
Garments are washed with special process as required depending on the type of the garment
Garments are pressed using Silent Steam Press Technology
Clean Garments are packed/hung and as good as new!
Clothes returned to customer with corresponding receipt
Purple Ironing is a common man’s attempt to get the ironing service spectrum in order. A group of college mates who were intrigued by why the upgrade in service standards featured in various personal services including hair dressing, vegetable retail, automobile servicing, etc were not seen in a basic daily requirement of an Indian house hold – namely ironing.
Team purple, with their learnings in Coimbatore holding them in good stead are now expanding into all cities across India and have vowed to change the face of this industry in the coming times.
OUR NATURE OF SERVICES
Today’s day and age garment trends have changed quite a bit and so does the requirement to maintain them to ensure durability. Unlike coal/electric ironing prevalent in the market, steam ironing using vacuum press tables with temperature control iron boxes that ensure the process is modified to suit the type of garment being processed. This process is similar to the finishing process at garment factories and ensures maximum life for your favorite garments
Fast paced lifestyle in today’s cities means that leisure time available is at a premium. The pick up delivery process at purple understands the same and ensures that we are available on your call and clothes get processed and delivered in predictable timings. The doorstep service executives are available for pick up instantly at your convenience and ensure clothes are ironed and delivered to you on guaranteed turnaround times.
Keeping track of your order and updating feedback to us has never been easier. Customers can either call in to a 12-hour helpline number or just use the Purple App to interact with us – booking orders, tracking status, updating service feedback and keeping track of payments,etc. Purple provides all basic service features for the first time in Ironing service industry which was hitherto un heard of for such a basic daily requirement. Download App Now